We have a 14-day return policy. If you wish to return the product, please send us an email with the reason for the return and we will guide you through the process. A refund, less the shipping costs, will be issued once we have received and inspected the returned item.

We accept all major credit and debit cards, as well as PayPal. You can choose your preferred method of payment at checkout.

We offer free standard shipping on all orders within the UK. Orders are usually processed within 48 hours and delivered within 2-5 business days. For Nicole Rose Home & hand painted items please allow 7-21 days for delivery. If you need your order sooner, we also offer express shipping for an additional fee. Please contact us before placing your order to confirm. We are happy to now offer Free Amazon Prime Next Day Delivery for some products. Please visit our amazon store to take advantage of this shipping option: www.amazon.co.uk/NicoleRose

No, We currently do not.

We take your privacy seriously and do not share your personal information with third parties. Please read our privacy policy for more information on how we collect, use, and store your data.

Yes, we do. Our customer support team is available via email(info@nicolerose.uk) and live chat to answer any questions or concerns you may have. We strive to provide the best possible customer service and aim to respond to all inquiries within 24 hours.